HR Copilot
Agentic AI for Enterprise HR Governed on Azure & Microsoft 365

Enterprise HR,
governed by design.

An enterprise-grade HR agent that answers policy questions strictly from your approved documents and runs leave requests under human-approval controls β€” fully governed and compliant within your Microsoft 365 environment, delivered in Teams.

Compliant
Data stays in your tenant
Governed
Human-in-the-loop approvals
Grounded
Approved sources only
HR
365 HR Copilot
Online Β· enterprise AI agent
MS TEAMS
Hi Lise β€” ask an HR policy question or start a leave request.
What's the parental leave policy?
Parental leave is up to 16 weeks, fully paid for the primary caregiver… πŸ”Ž Azure AI Search Β· vector match
Leave from Aug 10 to Aug 25 β€” family vacation.
Leave request #2598 saved β€” routed to your manager for review. ‴ Pending N+1 approval
Business impact

What it delivers to the enterprise

Typical outcomes for an agentic HR service β€” every conversation and approval is measured, so the value to the organization is visible and accountable.

~85%

Policy queries self-served

Routine HR questions answered instantly from approved documents β€” no HR ticket raised.

βˆ’50%

HR administrative load

Leave intake, validation, and routing automated, freeing HR for higher-value work.

<10s

First response

Employees are answered in seconds, any hour, instead of waiting in an HR queue.

~40%

Lower cost per request

Self-service and automated approvals reduce the cost of every HR interaction.

πŸ“Š

Measured, not assumed. Adoption, self-service rate, auto-approval rate, and turnaround are captured in Azure Application Insights and surfaced in a live Power BI dashboard β€” giving leadership a clear, auditable view of ROI and HR hours saved.

What it does

Two capabilities. One conversation.

The agent interprets intent and handles the request end to end β€” no menus, no forms, no portal.

πŸ”Ž

Grounded HR answers

Policy questions answered strictly from approved documents via semantic RAG, with the source cited β€” never the open web.

Azure AI Searchsemantic / vector
πŸ–οΈ

Leave automation + approvals

Guided intake, date validation, and working-days computation β€” then AI + human (HITL) approval, written straight to Azure SQL.

Power AutomateHITLAzure SQL
User journey

From question to approved leave

One signed-in conversation routes to a grounded answer or a fully tracked leave request.

You sign in Entra ID Β· single sign-on
What do you need?
Ask
HR policy question
Grounded answer βœ“cited from policy KB
Act
Request leave
Validate & computedates Β· working days
Check leave balanceremaining β‰₯ requested
Saved to Azure SQLreturns request ID
Routed for approval βœ“AI Β· N+1 Β· N+2
Human in the loop

The agent decides the easy cases. People decide the rest.

Every leave request is scored on duration and the clarity of its reason, then routed to exactly the right level of approval β€” so nothing risky is ever rubber-stamped.

🧭

Approvers are never hard-coded β€” the agent resolves the employee's manager (and their manager) from the Entra ID directory at request time, always following the live org chart.

βš™ AI scores duration + reason clarity
AI
auto

Auto-approve

< 3 working days

Short request with a clear, justified reason β€” approved instantly, employee notified, status written to Azure SQL.

N+1

Manager review

3–15 days Β· or ambiguous

Triggered by mid-length requests, an unclear reason, or a reason that doesn't match the duration.

N+2

Senior approval

> 15 working days

Long absences escalate one level up β€” reviewed by the manager's manager with full request context.

Governance & environment

It lives where your people already work

Same identity, same security, same trusted environment β€” data never leaves your Microsoft 365 & Azure tenant, so the solution stays governed, compliant, and auditable by default.

CS

Copilot Studio

Agent & orchestration
AS

AI Search

Vector index
AF

AI Foundry

Embeddings
BL

Blob Storage

HR documents
PA

Power Automate

Leave flows
SQL

Azure SQL

Leave + status
ID

Entra ID

Auth Β· approvers
TM

Teams

Delivery surface
AI

App Insights

Telemetry
BI

Power BI

ROI dashboard
Governance & trust

Enterprise-grade by design

Built for regulated environments, with the controls security, HR, and compliance teams expect β€” all within your Azure & Microsoft 365 tenant.

πŸ”

Identity & access

Microsoft Entra ID sign-in with role-based access and a full audit trail β€” authorized employees only, each seeing strictly their own leave.

πŸ›‘οΈ

Grounded & compliant

The agent answers strictly from your approved HR documents β€” no open web, no guessing β€” so every response is reliable and traceable to a source.

πŸ“Š

ROI, measured and auditable

Azure Application Insights captures adoption, self-service, and auto-approval rates; Power BI surfaces HR hours saved and cost avoided β€” a clear, auditable view of ROI for leadership.

Bring governed AI to your HR function

An enterprise HR agent, built end to end on your Azure & Microsoft 365 environment β€” compliant, auditable, and measured for ROI from day one.